Skyllect

AI Voice Agents

Missed calls are missed business. Skyllect builds AI voice agents that answer every inbound call on the first ring and make outbound calls at scale, speaking naturally, checking your real systems, booking appointments and qualifying leads, then passing the call to your team when it matters.

  • Inbound calls answered on the first ring
  • Outbound reminders, follow-ups and surveys
  • Customer support and account queries
  • Appointment booking and rescheduling
  • Lead qualification and warm transfers
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Every call answered, 24/7
First ringEvery call answered, 24/7
Inbound support and outbound campaigns
In & outInbound support and outbound campaigns
Transfers with the call summarised
WarmTransfers with the call summarised
Transcribed and reviewable
RecordedTranscribed and reviewable

Key features

  • Natural Conversations

    Callers speak normally instead of pressing buttons; the agent understands intent, accents and interruptions.

  • Inbound and Outbound

    Answers incoming calls around the clock and runs outbound campaigns such as reminders, renewals and follow-ups.

  • Connected to Your Systems

    Looks up orders, accounts and calendars during the call, so callers get real answers and real bookings.

  • Secure Verification

    Verifies the caller's identity before sharing any account details, following your security rules.

  • Warm Transfers

    Passes the call to the right person with a summary on screen, so the caller never repeats themselves.

  • Transcripts and Insights

    Every call is transcribed and summarised, with trends on why customers call and how calls end.

Real-world use cases

Appointment Booking

Clinics and service businesses let callers book, reschedule and cancel appointments at any time, with SMS confirmation.

Lead Qualification Calls

New leads receive a call within minutes, are asked your qualifying questions, and are transferred or booked for sales.

Overflow and After-hours Cover

Peak-time and out-of-hours calls are answered immediately instead of going to voicemail.

Reminders and Renewals

Outbound calls confirm appointments, chase renewals and collect feedback, at a scale no team could dial manually.

What your business gets

  • No Missed Calls

    Every caller is answered immediately, day or night.

  • Lower Call Centre Costs

    Routine calls are handled automatically, so your team focuses on complex conversations.

  • More Bookings and Sales

    Callers can book or buy on the first call instead of waiting for a callback.

  • Consistent Quality

    Every call follows your process and tone, with a full record for review.

How it works

  1. 01

    Script the Outcomes

    We agree what each call should achieve, the questions to ask and when to transfer.

  2. 02

    Connect Telephony and Data

    Link your phone numbers, CRM, calendar and order systems.

  3. 03

    Test and Launch

    Test with real call scenarios, then go live on a share of calls before full rollout.

  4. 04

    Listen and Improve

    Review transcripts and outcomes to refine the agent's answers and handling.

Connects with

  • Twilio
  • SIP trunking
  • Your CRM
  • Google / Outlook Calendar
  • Helpdesk
  • Order management
  • SMS confirmation
  • Call recording

Explore other solutions

See what Voice Agents could do for your business

Tell us how your team works today. We'll show you where AI saves the most time, with no obligation.

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