Inbound Enquiry Handling
A B2B supplier drafts replies to website enquiries, qualifies them and offers a sales call when the lead meets agreed criteria.
Leads go cold when replies are slow and follow-ups slip. Skyllect builds AI that helps your team respond to enquiries sooner, qualifies it against your criteria, updates your CRM with validation rules and drafts quotations, so your salespeople only spend time on deals worth winning.
Illustrative capabilities; scope and performance targets are agreed and tested for each implementation.
Connect web forms, email and WhatsApp to draft timely replies, with review for incomplete or uncertain enquiries.
Asks the questions your best salespeople would ask, scores the answers against your criteria, and flags the leads worth a call.
Personalised follow-ups go out on schedule and stop the moment a lead replies, books a meeting or opts out.
Contacts, deal stages, call notes and next steps are logged automatically, so the pipeline reflects reality.
Builds quotations from your price lists and product data, ready for a salesperson to check and send.
Qualified leads can book straight into a salesperson's calendar, with the conversation summary attached.
A B2B supplier drafts replies to website enquiries, qualifies them and offers a sales call when the lead meets agreed criteria.
Requests for quotation arrive by email; the AI extracts the items, prices them from the catalogue and drafts the quote for approval.
A dormant list of past enquiries is re-engaged with personalised messages, and replies are routed to the right salesperson.
Sales managers get a clean, current pipeline without chasing reps to update the CRM after every call.
Fast, consistent follow-up means fewer opportunities lost to slow replies.
Salespeople spend their day on conversations and closing, not data entry.
An up-to-date CRM gives managers numbers they can actually plan with.
Quotations go out in minutes instead of days, while the buyer is still deciding.
01
We capture your qualification criteria, sales stages and the tone your team uses with prospects.
02
Link your CRM, inboxes, website forms, calendar and price lists.
03
Responses, qualification, follow-ups and CRM updates run automatically, with approvals where you want them.
04
Track response times and conversion, and tune messaging and scoring from real results.
Integration depends on available APIs, access permissions and your software configuration. Explore backend integration and database development.
Tell us how your team works today. We'll show you where AI saves the most time, with no obligation.